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Privacy Policy

Last updated: July 22, 2026

IceTime is maintained by its owner to provide ice-time discovery and booking in Eastern Ontario. This policy explains what personal information we collect, why, and your choices.

What we collect

  • Account info — name, email, and (optional) phone number.
  • Booking info — the slot you requested, contact details you provide, and the signed name on the rink rental contract.
  • Payment info — handled directly by Stripe. IceTime never sees or stores your full card number.
  • Location — only when you tap "Arenas near me". We use it once to sort results and do not store it.
  • Usage data — pages viewed, rink pages opened, and basic device info to improve the app.

How we use it

  • To create your account and process bookings.
  • To send booking status emails (request received, arena approved, confirmed, declined, refunded).
  • To share the minimum booking details (name, contact, slot) with the arena so they can confirm and hold the ice.
  • To improve the service and detect abuse.

Who we share it with

  • Arenas — for booking confirmation and rental-contract fulfilment.
  • Stripe — to process payments (see Stripe's privacy policy).
  • Our infrastructure providers — Supabase (database, authentication) and Resend (email delivery), each subject to their own privacy commitments.
  • Law enforcement — only when legally required.

We do not sell your personal information.

Your choices

  • Access, correct, or delete your account by emailing support@icetimes.org.
  • Bookings tied to invoices and tax records may be retained for up to 7 years to meet Canadian record-keeping obligations even after account deletion.
  • Disable location sharing any time in your device/browser settings.

Cookies

We use essential cookies to keep you signed in and to remember your booking session. We do not use advertising trackers.

Contact

Privacy questions: support@icetimes.org.